How can Diamond IT help your business with Dynamics 365?
Microsoft’s Dynamics solutions provide organisations with two key functions, Customer Relationship Management (CRM) and Enterprise Resource Planning (ERP). Diamond IT provides custom solutions relating to CRM solutions on the Microsoft Dynamics 365 CE platform. We further support our customer’s business goals by integrating their Dynamics 365 CE systems with ERP systems such as Dynamics NAV.
We can provide you with Dynamics solutions that are On Premise, in the cloud or a hybrid that help you improve
- customer service
- field and project service
We can help you integrate to other systems to provide a more streamlined end to end process. We can also help you automate processes and provide stronger engagement with customers.
How else can we help?
The business advantages of CRM systems can be wide spread across the organization. Diamond IT can help with improving related business functions and decision making.
Microsoft SharePoint and Teams collaboration solutions
Give your team fingertip access to important documentation and streamline processes from a secure, structured platform accessible from virtually any device with a Microsoft SharePoint solution designed, configured and supported by Diamond IT.
Business Software Selection and Appraisal
Technology can provide exciting benefits to an organisation, but it needs to be aligned with your business goals and strategy.
We can help guide you through a process of evaluating required functionality, selecting applications and reviewing your overall software environment.
Business Intelligence and Data Warehousing
Today, new technologies are making it easier to access important information about your operations, performance and most importantly, your customers.
We can help you review your approach to KPIs and dashboards, and implement solutions that provide you with valuable insights that help you succeed.