Why do you need to select a technology partner who specialises in the aged care sector?

Digital transformation and automation can benefit the aged care sector more than most industries. There are a lot of opportunities to automate manual processes and uncover important business information.

It’s important that technology doesn’t just run reliably, but also helps you address industry challenges relating to

  • Increased regulation and changing funding models
  • Staff retention, hiring and training to meet requirements
  • Defending against cybersecurity, privacy and legal risks
  • Automation of paper based processes and integrating software systems
  • Brand reputation and marketing
  • Strategy and financial stability through better data reporting, dashboards and integrating systems

Ultimately, you need your technology to help you provide care to your consumers safely and with dignity and respect.

We previously had some challenges finding an IT partner that suited our needs. Diamond IT understood our needs and immediately resolved issues. Their proactive approach provides us with peace of mind that we’re protecting our systems and information.

Michael Law, Finance Manager - Little Sisters of the Poor

How can we help you transform to your ideal business model?

It’s all about you and helping your organisation streamline and automate processes, meet accreditation standards and most importantly provide quality care.

Our process starts with understanding how you’re currently positioned with respect to the 8 accreditation standards (As at July 1, 2019) as well as other key drivers for your organisation.

Once we have a good understanding of your current situation we show you how technology can play a role to help you achieve your goals and strategically devise a path toward your ideal business model.

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Technology Solutions for the aged care sector

You need a provider that does more than keep the lights on. You need a provider that can automate manual processes, connect isolated business software and help you uncover important business information.

Below are just a small sample of solutions we can provide to the aged care sector.

Onboarding and Offboarding

Onboarding and Offboarding

Onboarding and offboarding are significant milestones for any customer or employee interacting with your organisation.

This interaction can reflect the professionalism and progressiveness of your business.

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Incident Management Systems

Incident Management Systems

Manual Incident Management processes can be complex and difficult to administer.

Automation can ensure process compliance and save time and confusion.

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Business Intelligence and Data Warehousing

Business Intelligence and Data Warehousing

Today, new technologies are making it easier to access important information about your operations, performance and most importantly, your customers.

We can help you review your approach to KPIs and dashboards, and implement solutions that provide you with valuable insights that help you succeed.

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Training Management Systems

Training Management Systems

Ensuring your team has met training and compliance requirements is good governance, but it can be challenging and time consuming to administer.

An automated solution is key to meeting your organisation's requirements.

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Cybersecurity Health Check

Cybersecurity Health Check

With pressures on organisations to keep company data safe from cyber criminals it is becoming increasingly important to protect your networks and ensure user compliance.

Diamond Cybersecurity Health Check has been designed for organisations that are unsure of how well they are placed to defend against cyberattacks and manage the business risks associated with a data breach.

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IT Strategy and Decision Making

IT Strategy and Decision Making

Technology should enable you to reach your goals and provide you with the information to make great decisions.

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Microsoft CRM-Dynamics 365

Microsoft CRM-Dynamics 365

Reduce costs through automation and improve your customer sales and service engagement with cutting edge technologies.

Diamond IT takes the time to get to know you and your business to ensure your solution helps you better serve your customers.

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