Case Studies

DCloud Voice helps local financial services group improve practices

Diamond IT’s Cloud (DCloud) Voice solution supports busy multisite financial services group, JSA, to improve customer experience and internal practices.

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Commercial Property Services use cloud infrastructure to stay ahead

Diamond IT develops customised and scalable cloud infrastructure to support the aggressive growth of leading commercial property services, Commercial Collective.

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Diamond Cloud Voice provides flexible & reliable connection to customers

We worked closely with Monteath & Powys to scope and implement a solution to upgrade their telephony platform to the cloud, to cater for their roaming workforce and widespread customer base.

The project resulted in a flexible, cost-effective and reliable unified communications solution for Monteath & Powys, and their customers

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Proactive cybersecurity protects clients and data

We engaged with Baker Love Lawyers to conduct an expert analysis of their existing cybersecurity strategy, providing a comprehensive report, updates to policies and procedures, and detailed staff training.

The solution resulted in an overall reduced cyber risk to the organisation

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Custom integration support vital healthcare in rural areas

We engaged with Rural and Remote Medical Services (RaRMS) to deliver a custom integration solution which consolidated patient and clinical information.

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Reliable networks provide immediate impact in the Real Estate sector

When Diamond IT took over Managed Services for leading Newcastle firm, Walkom Real Estate, and moved their server infrastructure to their Diamond Cloud Compute platform, the impact was immediately apparent.

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Helping with Pacific Smiles Group expansion

Since 2007, Diamond IT has helped Pacific Smiles Group (PSG) with technology solutions during a period of rapid growth through acquisition. This includes servicing over 90 new and acquired sites.

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Managing key training systems in the social welfare sector

Training and management of information are very important in organisations that work with challenging situations, such as the Samaritans Foundation. Diamond IT automated a structured process to handle scheduling and documentation of training.

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Helping BlueZone Group move to the Cloud

When underwater technology leaders, BlueZone Group, needed to move to the cloud, Diamond IT helped migrate 40 staff in 3 states to our Diamond Cloud infrastructure platform.

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Castle Personnel's Digital Transformation helps provide crucial services

Diamond IT has engaged with Castle Personnel since 2013 to improve productivity and reduce risk by automating complex processes and unlocking key business information.

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Helping to provide quality care to those who need it most

When Little Sisters of the Poor engaged Diamond IT, we quickly stabilised their computer systems and helped better secure their data so they can focus their efforts on people in need.

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Technology underpins success of market leader in Real Estate sector

Since 2002, when Diamond IT was an agent for property management software Console, our relationship has been founded on real estate industry specialisation, trust and delivering reliability.

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