Technology Solutions for Our Customers
Managed IT Services
We help you enhance your business performance through proactively aligning your IT environment to industry best practice. Our world class service desk provides excellent technical support, while our monitoring systems provide you peace of mind.
Technology is evolving rapidly. Whether you’re accessing it in the Cloud, at your premises or on a mobile device, you need a stable and secure infrastructure platform.
More than ever businesses are looking to improve efficiency and make the right decisions at the right time.
Today you can gain insights that help aid decision making, provide a better customer experience, unlock productivity gains and reduce costs.
With Diamond IT… it’s personal. You're not "just a number". Our Business Analysts get to know you. They immerse themselves in your business to deeply understand how you operate. So, they get to understand what you’re trying to achieve and why…
What Our Clients Say
I just wanted to say how delighted I was with my transition to Diamond as my IT provider. In the first 2 months of our engagement your team resolved numerous ongoing problems that the previous IT provider had struggled to address.
With a couple of days now since go-live, it feels that we are sufficiently in the clear to declare the major IT transition project associated with PSG’s recent acquisition a resounding success.
Samaritans worked with Diamond IT to build a new Intranet System for hundreds of staff across 5 geographical regions. The customer service from the software development team was excellent and any issues were responded to promptly.
Thank you all for your work in making this possible. It is the third server upgrade that I have been involved in and the easiest by far due to your efforts in planning, preparation and execution.
The time Diamond IT has invested in understanding our business and what we do, as well as the collaborative approach they take, has enabled Castle to put in place IT solutions that have solved a range of problems from the simple to the complex.
Diamond IT has helped us to better understand the risks associated with cybercrime. Through their network analysis and robust training, we have been able to ensure we are operating under a best-practice cybersecurity strategy. Diamond IT is extremely knowledgeable and we found them great to work with. We had an agreed project timeline and Diamond’s Technology Consulting Manager was responsive and committed to achieving the set timeline. We would happily work with Diamond IT again in the future.
Communication is important to any organisation. It connects you to your customers and is a critical business function in your day to day operations.
Diamond Cloud (DCloud) Voice is an innovative solution that provides reliability, flexibility and is powered by an Enterprise level voice server. As your requirements increase or decrease, Diamond will adjust the number of handsets and your monthly investment adjusts accordingly.
Cybersecurity Health Check
With pressures on organisations to keep company data safe from cyber criminals it is becoming increasingly important to protect your networks and ensure user compliance.
Diamond Cybersecurity Health Check has been designed for organisations that are unsure of how well they are placed to defend against cyberattacks and manage the business risks associated with a data breach.
Diamond Internet and Networks (DNet) provides you access to Internet and Private network services from major carriers.
Diamond IT provides the personal customer service you need at no extra cost.
Awards & Certifications
We are honoured to have been recognised over the years for our capabilities and solutions. Including being ranked in the Top 10 Managed Service Providers in Australia, 3 years in a row and recognised as an Australia-wide finalist, 4 years in a row, in the prestigious ARN Industry Awards.
Diamond has also won numerous other awards including some internationally. See more…