DIAMOND MANAGEMENT SYSTEMS
Diamond Management Systems (DMS) is a unique, world class suite of technologies that enables us to help you get the most from your IT resource. DMS connects us to your network so we can remotely monitor its health and security, diagnose and resolve issues, as well as install software and security updates – all without interrupting you.
DMS is comprised of four very important tools that allow our staff to keep your systems as stable and secure as possible.
- Ticketing which helps our team manage technical problems as effectively as possible.
- Monitoring and reporting which seeks out problems for us to deal with as quickly as possible.
- Maintenance applies software patches to protect your information against cyber threats and minimise downtime.
- Automation designed to immediately respond to issues and threats, and includes our unique, custom designed RansomBlocker, which automatically stops ransomware from spreading within your network
Diamond has invested heavily in our DMS systems. When you become a Diamond SLA customer you get to take advantage of world class technologies usually only accessible to the enterprise and government sectors at a small fraction of the cost.
We are Here to Help you Succeed
Subscribe to our eNewsletter Today!