An overview of key features and benefits of different types of telephone systems.


With the array of features and benefits now available in telecommunications, deciding on the right phone system for your business can be overwhelming… Hosted, Cloud, On-premises and Virtual phone systems – what do these terms mean?

Why would you choose a Cloud-based or Hosted system instead of putting a system in your office?

We take a look at what leading telecommunications innovator, Samsung states are the key differences between these methods of providing telephone systems so that you can easily find the best solution for your business…


Let’s first get an understanding of what is meant by these terms in regard to business telephony.

Hosted PBX Phone Systems

Hosted PBX Systems can be either physical or virtual. They are usually located in a data center.

Virtual PBX Phone Systems

Virtual Phone Systems are contained within a virtual machine host. They require separate hardware to connect to regular telephone lines.

Cloud-Based PBX Phone Systems

Cloud PBX Systems are a type of phone system that typically serves many customers simultaneously via the internet. They are located off site and managed by a third party.

On-Premise PBX Phone Systems

On-Premise Phone Systems are located on the customer’s site. The customer retains full control over the system and can tailor it to meet their exact needs.

Comparison of PBX Phone Systems

Once you have an understanding of the similarities and differences between On-Premises, Hosted Cloud and Virtual telephony, it is time to look at how they compare to each other in regard to various customer requirements.

View the range of products available from Samsung – PBX Phone Systems, Business VoIP, Wireless LAN and more…

Diamond Voice & Data Solutions

Diamond is one of the select few full-service phone system providers that install, support and maintain your systems after the sale. We can assist you with the following:

  • Plans and pricing – design a unique plan to suit your organisation’s needs.
  • Setting up new connections
  • Managing call features – such as, call waiting, call barring etc.
  • Relocations
  • Hardware and support – ordering, install and on-going support.

Contact us to work with you on providing the best communication solution for your business…