Why we don’t always recommend Cloud

In the last 5 years or so, ‘Cloud’ has certainly become a hot topic and rightly so. There are many benefits to be gained from Cloud based technology, as computing resources and software application can be managed and delivered to customers via the Internet, on many different platforms and devices. The pricing structure of Cloud [...]

What is BI, and why should you care?

Small to Medium Businesses (SMBs) have data needs that are comparable to large enterprises. While they don't match enterprises in terms of data volume, they often do in complexity. In very small companies, spreadsheets and other ad hoc tools are good enough to get the job done. But as companies grow, the amount of data [...]

By | September 11th, 2017|Business Intelligence, Business Value, Software Development|0 Comments

How to secure your IoT devices…

More firms are using the Internet of Things (IoT) to create new business opportunities. For instance, companies that install smart sensors can automate data entry and monitor their inventory. However, if left unsecured, IoT devices also give hackers an opportunity to breach your network. In order to keep attackers at bay, we advise you take [...]

CRM tips and tricks for beginners

Customer relationship management (CRM) software is essential for every marketing, sales, and customer service department. It allows you to capture your customers’ information and keep a record of their interactions with your business. If you’re new to the concept of CRM, here are some tips and tricks to help you get the most out of [...]

By | August 23rd, 2017|Business Value, Productivity, Tech Trends and Tips|0 Comments

A fresh take on Diamond’s values & mission…

We recently refreshed our core values, as well as the Diamond mission statement, involving input from the whole Diamond team and had a couple of fun meetings unveiling them... While our core values fundamentally have not changed, we enjoyed freshening them up a little and are proud to have them displayed around the office! Our [...]

By | August 14th, 2017|Business Value|0 Comments

Digital Transformation – the new buzz word?

The harsh reality of digital transformation With the buzz of digital transformation circulating, Loryan Strant, a guest columnist for CRN magazine provides an interesting overview on Digital Transformation…   From the heart of what digital transformation is… The truth is that transformation starts and ends with people. A restaurant might offer you the best menu, [...]

By | August 8th, 2017|Business Value, Tech Trends and Tips|0 Comments

Could your business benefit from Artificial Intelligence (AI) now?

Meet Alexa, Amazon's Artificial Intelligence personality Much to my wife and daughter's amusement (very different types of amusement), I introduced a new woman into our home recently... Not an actual person, but Alexa, Amazon's Artificial Intelligence personality as part of the Amazon Echo Dot product. Not officially sold in Australia yet, a fellow security/tech-crazy friend [...]

By | July 28th, 2017|Business Value, Tech Trends and Tips|0 Comments

Diamond’s top 3 NBN tips

As the NBN rollout starts to really ramp up, and businesses in numerous areas are now being forced to transition to the NBN, I have put together some updated thoughts and experiences that Diamond has faced with the NBN over the last 6 months… Provisioning – don’t leave it to the last minute So, what [...]

By | July 25th, 2017|Business Value, NBN, Tech Trends and Tips|0 Comments

Local networks still important in the IoT….

For the first 25 years we’ve known about the Internet, it’s been an “Internet of Screens”, powered by an “Internet of Servers”. We’ve connected to the Internet via desktop computers, laptop computers, mobile phones and more recently TVs, watches, and health monitors. What’s different about the Internet of Things – a.k.a IoT – is that [...]

By | July 19th, 2017|Business Value, Managed Services|0 Comments

Diamond IT ranks in top 10 MSPs, 2 years in a row…

Diamond IT has been placed in the top 10 Managed Services providers in Australia & New Zealand for the second consecutive year in the MSPmentor 501 Global edition (2017 edition). The MSPmentor guide is celebrating its 10th anniversary of recognising the industry’s most respected list of top managed service providers, featuring IT services firms large and small [...]

By | July 18th, 2017|Business Value|0 Comments