Technology Solutions for Our Customers
Managed IT Services
We help you enhance your business performance through proactively aligning your IT environment to industry best practice. Our world class service desk provides excellent technical support, while our monitoring systems provide you peace of mind.
Technology is evolving rapidly. Whether you’re accessing it in the Cloud, at your premises or on a mobile device, you need a stable and secure infrastructure platform.
More than ever businesses are looking to improve efficiency and make the right decisions at the right time. Business need to gain insights that help aid decision making, provide a better customer experience, unlock productivity gains and reduce costs.
With Diamond IT… it’s personal. You're not "just a number". Our Business Analysts get to know you. They immerse themselves in your business to deeply understand how you operate. So, they get to understand what you’re trying to achieve and why…
What Our Clients Say
We greatly appreciate all of the assistance and support the Diamond team have provided us during the move, the professionalism and dedication shown is a credit to you all.
CEO – Distributor
Compliments on a great team, planning and project procedure management in the implementation of our Server upgrade/crossover. The response time to any issues was immediate and if unable to be rectified immediately I was always kept informed of what was required and an estimate of when it should be completed. Open communication was the key to such a successful outcome.
Office Manager – Commercial Trades Supplier
I just wanted to take the opportunity to thank you for your fantastic service and support this year. Everyone here comments on how quickly you respond to our queries, and the service has simply been excellent.
IT Manager – Mining Company
Your team has achieved more in the last 2 months and resolved numerous ongoing problems that the previous IT provider struggled to address. In particular, I want to compliment you on your ticketing system. It’s easy for my staff to use, and as a manager I can see a full history of all the issues we’ve had and how they’ve been resolved.
CEO – Real Estate
Technology Optimisation (TechOps) is about aligning the design and configuration of your IT infrastructure with best practice.
Our TechOps customers experience less technical issues and a more secure environment.
Cybersecurity Health Check
Diamond IT’s Cybersecurity Health check has been designed for organisations that are unsure of how well they are placed to defend against Cyber attacks and manage the business risks associated with a data breach.
DNet provides you access to Internet and Private network services from major carriers.
Diamond IT provides the personal customer service you need at no extra cost.
Awards & Certifications
We are honoured to have been recognised over the years for our capabilities and solutions. Including being ranked in the Top 10 Managed Service Providers in Australia, 3 years in a row and recognised as an Australia-wide finalist, 4 years in a row, in the prestigious ARN Industry Awards.
Diamond has also won numerous other awards including some internationally. See more…